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Pre-sale Questions
Q: The item I’m searching is not on your catalog, is there any solution?
A: We deal with over 10,000 items, our catalog doesn’t cover all products. And we are developing 100+ molds yearly, which means around 10 new products are created in our factory. So don’t go away, just send us your photo with detail specification, we’ll che
Technical Support
Q: Can you provide samples? Are the samples free?
A: Yes, we are glad to provide samples. Normally, we provide 1-2 pcs sample freely for testing or quality checking. But you have to pay the shipping cost. If you require many items, or more qty for each item, we’ll charge samples.
Q: Can you make customized products? And customized packaging?
A: Yes. With over 10 years experiences in automotive aftermarket field, we have evolved into a secure Tier 1 and Tier 2 supplier to OEM/ODM. We have our own mold tooling open & design team, plastic injection equipment, stamping, assembling production line, Q
Quality Control
Q: What do you need to make a harness?
A: Please tell us the wire thickness & length you require, our sales support would happy to work it out.
Q: What’s your process of quality control?
A: We have strict quality control during every production step. Especially, we invested heavily in the mold development, adopt state-of-the-art technology, to improve the mold be most precised. Which ensure our quality keep utmost good. It’s our policy to 10
Q: How many employees are dedicated to QC?
A: We currently have 5 dedicated QC and 1 QC manager on board at all times. Every single of them is subject to rigorous quality control focuses training.
Q: Do you have a guarantee for the products?
A: Yes, we guarantee our quality for one year.
Client Requirement
Q: What’s the solution for customer complain.
A: According to KINKONG’s customer feedback and analysis, the most common problems customers face are:
1.Quantity or product type received did not match with quantity or type ordered.
2.Customer's production process resulted in connector defects.
Q: What’s the delivery?
A: With over 8,000 connectors in stock, we could send stocked products within 3 working days. If your required products are out of stock, we’ll confirm delivery with you. Since we own in-house design and production equipment for quick, quality turn-around, f
Q: What’s your payment? Can I pay RMB?
A: We accept TT (wire transfer), Western Union, Paypal. Sure, you can pay in RMB.
Q: Can I become an Agent/Distributor of KINKONG products?
A: Welcome! Please let us know your country/market firstly, we’ll check and discuss about this. If you require any other cooperation method, please contact us freely.
Q: Is there some benefit for VIP customers? How could we be a VIP customer?
A: Yes, for any old customers, once the Accumulated Order value reach to a certain amount, you have right to apply VIP discount from us. We’ll check for you. Of course, the more you purchase, the better discount you’ll get!
Contato
  • Tal: 86-577-62186369
  • Fax: 86-577-61803852
  • Skype: luckieni
  • E-mail: office@kinkong.cc
  • Site: www.kinkong-connector.com
  • WhatsApp:+86-13588746810
  • Indian Branch Office
  • ADD:Telangana, India.
  • Contact person : Mohan Beku
  • Phone: +91-9989446738
  • E-mail: modernindiaengineers@gmail.com
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